--- title: What is the turnaround time from viewing images to getting my order at my doorstep? description: Due to custom work involved with our art pieces, most art pieces arrive in between 6-8 weeks due to the artistry involved with each portrait. Please allow 4-6 months for Masterpiece Portraits as they --- [Skip to content](https://knowledge.enchantedfairies.com/migration/knowledge/what-is-the-turnaround-time-from-viewing-images-to-getting-my-order-at-my-doorstep#main-content) English Show submenu for translations ![New-2021-EF-Logo-1.png\]](https://knowledge.enchantedfairies.com/hs-fs/hubfs/New-2021-EF-Logo-1.png?height=40&name=New-2021-EF-Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - Go to enchantedfairies.com Go to enchantedfairies.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.enchantedfairies.com/migration/knowledge) 2. [Order Updates](https://knowledge.enchantedfairies.com/migration/knowledge/order-updates) # What is the turnaround time from viewing images to getting my order at my doorstep? ![](https://knowledge.enchantedfairies.com/hubfs/Knowledge%20Base%20Import/d33v4339jhl8k0.cloudfront.netdocsassets57c48f48903360342852f3a6images6047f7870a2dae5b58fb79c8file-jdcwomgJDB.jpg)Due to custom work involved with our art pieces, most art pieces arrive in between 6-8 weeks due to the artistry involved with each portrait. Please allow 4-6 months for Masterpiece Portraits as they are hand painted. Our artists lovingly work on your images to provide the highest quality prints. If you’d like to check in on their progress, simply email using ask button inside this help bubble. Please be sure to let us know the name the order is order and email you used to book the session (usually the parent’s name). No results found - [Coronavirus](https://knowledge.enchantedfairies.com/migration/knowledge/coronavirus) - [Order Updates](https://knowledge.enchantedfairies.com/migration/knowledge/order-updates) - [Session Information](https://knowledge.enchantedfairies.com/migration/knowledge/session-information) - [Directions & Parking](https://knowledge.enchantedfairies.com/migration/knowledge/directions-parking) [![Chill listening crop-3](https://knowledge.enchantedfairies.com/hs-fs/hubfs/New-2021-EF-Logo-2.png?width=64&height=24&name=New-2021-EF-Logo-2.png "Chill listening crop-3")](http://enchanted-fairies.com) Knowledge Base Copyright © 2026, Enchanted Fairies